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Return Policy

Have a return? Rely on our 100% Satisfaction Guarantee

You may return any item purchased from us for any reason within thirty (30) days of purchase. Homeopathic products may be returned within ninety (90) days of purchaseFor online and catalog orders, the product ship date is the date of purchase. Only one opened package of any product in a shipment is eligible for return. All others of the same product must be in unopened and original condition to receive a full refund. Your refund will be processed based on your original form of payment. Damaged items may only be eligible for partial refund or merchandise credit. You may mail the product and receipt to:

Wellness Team
Attention: Returns Department
1500 Kearns Blvd, Suite 200B
Park City, UT 84060

Shipping and handling charges are non-refundable. For returns via mail, you must carefully package the product, include a copy of the receipt, pay for the cost of return shipping, and we must physically receive the return within the 90 day period for homeopathic products and within the 30 day period for all other products. We reserve the right, at our sole discretion, to reject any return that does not comply with these requirements.

 If you have any questions or require assistance, please contact our Customer Service Department at  customerservice@elephantpharm.com

 For product returns on orders outside the mainland United States, please contact Customer Service for assistance.